A1 Consulting Group management is committed to the corporate Total Quality Management (TQM) program and has a history of strong support for the TQM program. Our established TQM program ensures that all data collected and/or reviewed and all subsequent reports are interpreted and produced by qualified professional personnel certified in appropriate scientific and engineering fields and are in compliance with corporate standards. Further, as a prime consultant, A1 is responsible for establishing the QA/QC standards and requirements by which the program will be implemented and ensuring that those standards and requirements are met by our Subconsultant and Subcontractors.
Upholding the rigid commitment to the highest achievable quality, A1 ensures that deliverables (measurement data, reviews, and evaluations) are of the quality required for its intended use. The objective of A1’s TQM program is to provide a controlled foundation for the development, review, and reporting of technical information. Implementation of this policy establishes the integrity of data and ensures that projects meet the client’s objectives.
Our TQM approach to project management places greater emphasis and rewards on meeting client service requirements and needs than it does on profits at the expense of quality. Our commitment to quality throughout the Company has brought A1 a reputation for excellence. This approach ensures long-term recognition and profits for the Company and continued opportunities for employment and advancement for its employees. Because of our TQM commitment, we have history of NO performance based litigation or claims and over 80% of our business come from repeat clients and referrals.
A table of contents for our Corporate Quality Assurance Plan is attached on the following sheet:
TABLE OF CONTENTS FOR CORPORATE QUALITY ASSURANCE PLAN:
| CHAPTER 1 Introduction 1 Purpose of Quality Assurance Manual 2 Quality Assurance Officer 2 Staff Responsibility and Quality Assurance 2 Project Manager 2 Staff and Responsibility 3 Training Requirements 3 Training 3 Laboratory Manager Responsibility 3 New Employee Orientation & Training 4 Staff Work Load 4 Facilities and Equipment 4 Records 5 CHAPTER 2 |
CHAPTER 3 Construction Quality Control Contract Review 11 Document and Data Control 12 Purchasing 12 Control of Customer Supplied Product 13 Product Identification and Trace ability 13 Process Control 13 Control of Nonconforming Product / Service 13 Corrective and Prevention Action 14 Handling, Storage, Packing, Preservation and Delivery 14 Control of Quality Records 15 Internal Quality Audits 15 CHAPTER 4 |
